Ok...would SOMEONE please tell me why companies only hire STUPID people! Can they pay them less? Do they pay them with M & M's ? What the HELL?????
Ok....here goes...
Five years ago this spring, we moved into our lovely new home. We ordered Dish Network satellite as it was going to cost us over $10,000 to run cable down our driveway (I don't love tv THAT much!). So...Dish Network here we come. Simple. Every single month, we pay our bill. ON time, IN FULL....EVERY MONTH...for almost four and a half years.
I payed our bill in June as usual. Then about the third week in June, my phone rings. On the caller ID it says "Mark and Jaye Greene" and I am thinking 'ok..one of the kids is being a lazy smartass and calling me for something from the other end of the house'. I answer the phone and it's DISH NETWORK with a lovely promotional offer for me. USING MY PHONE NUMBER TO CALL ME LONG DISTANCE!!!!! Nice! So I hung up and called the company...told them what had happened and said "I don't know how you did it but you have found a way to use MY phone number to call ME to promote your stuff". The answer I was given was 'it wasn't us, we use a contractor' (like THAT makes a difference to me! jeepers people!). So I clarified to Ms.Rocket Science that no matter WHO made the call, they used MY number to make a long distance call to ME to promote THEIR stuff. NOT OK with me! She got rather snotty (after all I was bothering her by calling her with a customer service issue.....) told me she'd 'look into it' and hung up.
End of August. I start getting messages one day flashing across the T.V screen saying 'service will be interupted if you don't pay your bill'. And I am like "huh?". So I check my web bill pay records and sure enough, almost three months and I haven't paid a Dish Network bill. So I start to dig through my paper files (yes, I am anal..I keep electronic AND paper files, sue me....at this point I'd relish a good legal battle! hehehehe)....and I realize that 'coincidentally' since my call in June, I've not recieved a bill from them. So I promptly call them up and pay the three months of arrears (over 100 bucks!) and said 'I am not getting bills, please start sending them to me'. The response? "Oh we are sending them, they must be getting stolen from your mailbox'. Yah...that's right...out of ALL the mail I get every month, some weirdo is taking my Dish Network bill......anywho...
I get another call tonight..."Pay your bill or service will be interupted". UGH. Now I've been keeping an eye on this and we are only one month behind (not really....just the one month is due in five days...) and I STILL am not getting bills. So Mark calls them...and yup...you guessed it...THEY are sending bills, but some freak is stealing them from our box. Mark just got this 'are you freaking kidding me' look on his face and hung up! HAHAHAHAHAHAHAHAHA.
So dish network, I SENT the payment....it was just stolen from your mail pile!
BUHAHAHAHAHAHAHAHA....
Hugs to all,
Jaye
1 comment:
Seriously, you should put that in a letter to their CEO: You said my bills were being stolen from my mailbox. Well, my payments are being stolen from yours.
Post a Comment